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EMACS 2024

Speakers

View our current lineup of speakers for this year’s EMACS conference below:
Angela Alanis
Vice President of Property and Casualty Service, USAA
Tom Grothues
CEO, Tom G. Consulting
Rudy Garza
President and CEO, CPS Energy
DeAnna Hardwick
Chief Customer Strategy Officer, CPS Energy
I.S. Dunklin
CEO, Chartwell, Inc.
Rob Globocki
VP, Customer Experience and Billing Operations, Hydro One
Alex Chiang
Vice-President, Customer Solutions & Experience, Manatoba Hydro
Timothy Davis
CCO, Customer Experience & Energy Services, Memphis Light, Gas and Water
Karl Popham
Senior Consultant, Chartwell, Inc.
Tracie Boutte
Executive Advisor, Chartwell Inc.
Michael Forrester
Senior Advisor, Department of Energy
Gurb Hari
Vice President, Projects & Construction, ATCO
Jody Allison
VP, Algonquin Power & Utilities/Liberty
Jay Boisseau
Founder, Austin AI Alliance
John Bord
Senior Consultant, Chartwell, Inc.
Katrina Metzler
Executive Director, National Energy and Utility Affordability Coalition
Lindsay Washburn
Senior Digital Product Manager, Evergy, Inc.
Brian Lewis
Executive Director of Customer Operations, Consumers Energy
Chance Kinnison
Programs and Systems Analyst, Customer Experience, CPS Energy
Jennie King
Principal Consultant, Chartwell Inc.
Brian Phillips
Director, Brand, Advertising, Customer and Digital Communications, LG&E & KU
Stacy Maloney
Director, Customer Experience and Brand & Marketing, Portland General
Steve Waters
Director of Councils, Chartwell, Inc.
Becky Whitman
Business Development Manager, Electric Vehicles & Charging, Ameren Missouri
Amy Atchley
EV Equity Development Manager, Austin Energy
Tomaso Gianelli
Key Account Manager, Georgia Power Company
Benjamin Jung
Business Liaison, CPS Energy
Jonathan Buckley
Senior Manager, Business Process and Change, Hydro One
Andrew Farrell
Director of E-Mobility, Orange and Rockland Utilities, Inc.
Alicia Romer
Sr. Manager, Small Business Engagement , Pacific Gas & Electric Company
Mike Dolloff
Chief Revenue Officer, InflowCX, an Amplix Company
Shawnita Johnson
Sr. Revenue Management Specialist, BGE
Julie McGinnis
Director, Customer Experience & Engagement, ATCO Electric
Regina Rowden
Supervisor, Customer Care Remittance, Tucson Electric Power
Vida Hotchkiss
Senior Consultant, Chartwell Inc.
Steve Hughes
Senior Director, Utilities Practice, Interactions
Matt Pritzel
AVP of Sales, InvoiceCloud
Petra Trevino
Customer Service Manager/Administrator, City of San Angelo
Tara Mondelli
Vice President, Client Success, KUBRA