Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
MyOPPD is Omaha Public Power District’s secure online platform that gives customers convenient, 24/7 access to their accounts.
In this webinar, we will see how users can view and pay bills, trac...
Time-of-Day Pilot Saves $1.5M for Business Customers
PNM's award-winning Time-of-Day (TOD) Pilot Rate transformed a traditional rate offering into a proactive customer engagement strategy that delivered measurable results. This presentation highlight...
The Affordability-Risk Equation: How TEP Is Reevaluating Residential Deposit Policies
This session will provide practical perspectives for utility leaders seeking to balance customer needs, operational realities, and financial sustainability while navigating an increasingly complex ...
LIHEAP Overview and Advocacy Outlook for 2024: Navigating Challenges in the Utility Sector
Serving vulnerable customers is more important than ever in the utility industry. This session will explore the challenges and opportunities in providing Low Income Home Energy Assistance Program (LIHEAP) assistance to utility customers in an era of rising rates and the push for grid resilience and renewable energy investments. This presentation will provide an overview of LIHEAP, highlighting its importance in supporting low-income households, detailing current funding, eligibility criteria, and the impact of recent policy changes. Learn about the necessary advocacy efforts for 2024 to ensure and expand these critical services under increasing economic pressures. Discover strategies for utility professionals to engage in advocacy and partnerships, promoting equitable energy solutions and aiding the most vulnerable in challenging times.
Speaker:
Katrina Metzler, Executive Director, National Energy and Utility Affordability Coalition
