Emergency Management Leadership Council

Go Beyond Traditional Storm Response

As utilities face an ever-evolving series of risks that are growing in frequency, complexity, and severity, improving Emergency Management effectiveness has become paramount. From mega-wildfires, superstorms, and other climate-related catastrophes to geopolitical conflicts, and cyber or physical security attacks, these threats require utilities to adapt and improve their strategies to minimize operational disruptions and customer dissatisfaction.

Chartwell’s Emergency Management Leadership Council enables utility industry professionals to discuss innovative Emergency Management approaches that go beyond traditional storm response to address “all hazards,” organizational alignment, and other critical topics in a utility-only environment. An Emergency Management Leadership Council membership will help you lead your utility with valuable tools, including:

  • Peer-to-Peer Collaboration: Learn from the best as you engage in roundtable discussions with industry leaders to tackle the most pressing challenges facing our industry.
  • Council-Only Networking Events: Attend monthly video conference calls, an annual virtual meeting, and an annual face-to-face meeting promoting in-person collaboration with industry leaders.
  • Industry Connections: Tap into collective wisdom as you collaborate with a network of industry leaders who share best practices monthly, ensuring you stay ahead of the curve.

Leverage best practices at a fraction of the investment of top consulting firms with our shared cost model. Council membership ensures informed decision-making, empowering your utility to navigate challenges with confidence.

Areas of Focus Include:
  • Emergency Operations Planning
  • Situational Awareness
  • Major Events Internal and External Communications
  • Training and Drills
  • Risk Identification
  • “All Hazards” Approach
  • Legislative and Regulatory Engagement
  • Escalation Metrics
  • Organizational Resilience Structures and Development
Learn More

Chartwell Services

Our membership services can help your utility identify strategies to impact customer experience and operational efficiency: A research subscription to our Insight Center membership allows unlimited access to hundreds of research reports, case studies, benchmarks, webinars, and more. Our peer-to-peer Leadership Councils, focused on customer-facing areas such as billing, outage, CX, vulnerable customers, EVs, and business customers, provide a collaborative, utility-only peer network. Our post-event transactional benchmarking study called Tranzact enables utilities to compare their customers’ outage experience perception with peer utilities. Chartwell Advisory Services and Executive Services provide leadership development with industry experts.

Learn more about our services