Membership FAQs

As a Chartwell member, your company has enterprise-wide access to a wealth of utility-specific resources to help improve customer satisfaction and enhance operational efficiencies.

Frequently Asked Questions:

  • How do I begin accessing my Chartwell benefits?

    Click here to create a login. Here are some step-by-step instructions on setting up your login.

  • How do I access Chartwell’s published research?

    Go to the Insight Center and/or the CURI Resilience Research Center to browse our publications or search for specific topics.

  • How do I register for a Chartwell webinar or conference?

    Go to the Chartwell Events page and register using your Chartwell login.

  • I have a question about a Chartwell Insight Center research publication. How can I talk to a member of your research team?

    Insight Center subscribers can utilize Chartwell’s Ask the Analyst tool to request information on our published research.

Chartwell Services

Chartwell membership provides electric, gas, and water utilities across North America with access to unlimited industry research, benchmarking, peer networks and leadership programs focused on customer experience, digital transformation, operational excellence, resilience, utility innovation and more. Through membership councils, conferences and research publications and resources, utility professionals gain actionable insights and best practices to improve performance, engage customers, and address evolving industry challenges.

Learn more about our services