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Light Up Navajo: How the Navajo Tribal Utility Authority Partners with Utilities to Power the Navajo Nation
On this webinar, we’ll hear from NTUA about the program and its impact on residents, as well as learning from a handful of utilities that participate in the program about its impact on workers who ...
EVs, Heatwaves, and the Grid: How Managed Charging Delivers Reliability
This presentation explores how Orange & Rockland is using managed charging to turn rapid EV growth into a grid-strengthening asset.
Drawing on lessons from the June 2025 heatwave, it highlights ...
(Complimentary Webinar) Join Convey for a focused look at how Rich Communication Services (RCS) is transforming customer messaging. Moving beyond traditional SMS, RCS Business Messaging delivers br...
Chartwell’s Mid-Year Utility Insights: Trends Shaping the Industry
Please join us for Chartwell’s round-up of recently published research and insights. This quarter we will feature FRESH research from Chartwell's Industry Billing Survey, along with a look at recen...
Level Up Your Customer Service: A Roadmap to AI-Powered Modernization for Utilities
Join InflowCX for an engaging session designed to demystify AI and ignite your excitement about how it’s transforming customer interactions for utilities. We’ll explore the current state of the industry and provide a step-by-step guide to help you progress through the various stages of AI integration. Whether you’re just starting your AI journey or looking to enhance existing efforts, this session will provide a clear roadmap to AI-powered modernization and leave you with a practical understanding of AI’s potential and the confidence to take your customer interactions to the next level.
Speaker:
Mike Dolloff, Chief Revenue Officer, InflowCX, an Amplix Company
Mike has spent the past 15 years in the technology industry and joined InflowCX in 2014 where he helped the company pivot into the CCaaS market. In addition to driving company strategy, service offerings, and technology partnerships, Mike leads the sales and customer success teams as they guide customers on their cx strategies and technologies.
