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How CPS Energy is Saving with Color-Coded Energy Conservation
Join this webinar to learn how CPS Energy's energy conservation efforts resulted in 282 megawatts of energy demand reduction from June through September 2022, which is enough to power 56,400 homes.Beyond the Bill – Redesigning FortisBC’s Customer Billing Experience
Learn how FortisBC's Beyond the Bill project resulted in new bill designs that give customers the right information at the right time, treat them like they matter, and make customer tasks as simple...Combating the Arrears Crisis: Innovative Customer Support Solutions for the Utility Sector
In this panel discussion, leading utilities will explore innovative approaches to arrears including enhanced customer self-service, on-bill payment programs, chatbot integration, meter-to-cash anal...
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