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EMACS 2026

Speakers

Check back regularly as the lineup continues to grow.
Melissa Anne Troy
Supervisor of Residential Customer Outreach, Puget Sound Energy (PSE)
Maggie Sutton
Digital Content Creator, EPB
Gray Gill
Senior Copywriter & Creative Lead, EPB
Beth Johnson
Director of Advertising & Customer Experience, EPB
Sandra Tilley
Senior Vice President of Brand Strategies, EPB
Katie Davis
Manager, Beneficial Electrification, ComEd
Nayan Parikh
Sr Manager Customer Technology, PSEG Long Island
Antoya DeBarros
Department Manager, Con Edison
Scott Engstrom
Chief Customer Officer, GridX
Andrew Barrington
Director of Customer Service, Avista
Daniel Sam
Systems Specialist, Strategic Operations, Con Edison
Tatyana Gorokhova
Sr. Specialist, Con Edison
Richard Brown
Department Manager, Strategic Operations, Con Edison
David Johnson
Senior Vice President, Chief Customer Experience Officer, PSE&G
Jamila Jarmon
Manager, Growth Strategy, Electrification of Transportation, Hawaiian Electric Company (HECO)
Richie Biedenham
Electric Vehicle Program Manager, Cleco Power
Latanza Adjei
Latanza Adjei, Senior Vice President, Customer Experience & Chief Customer Officer, Georgia Power Company
Stephenie Howard
Vice President of Customer Strategy & Platform Development, CenterPoint Energy
Tara Mondelli
Vice President of Client Success, KUBRA
Jose Aguilar
Principal Marketing and Communications Manager, PG&E
Joni Gehr
Senior Manager Customer Billing, Salt River Project (SRP)
Raymond Joseph
Billing & Payments Section Manager, Customer Operations, Con Edison of New York
Karen Thomas
VP, Customer Relations, EPB
Wendy Kutz
Senior Marketing Specialist, ComEd
Kathrine Nichole Long
Community Engagement and Marketing Leader, Pacific Gas and Electric Company
Christopher Davis​
Technical Analyst Customer Billing Res​, Consumers Energy​
David Jacobson
Global Senior Director of Human Insights & Marketing Performance, The Coca-Cola Company 
Jess Cain
Vice President of Customer Operations and Assistance Programs, Eversource Energy
Kim Greene
Chairman, President and Chief Executive Officer at Georgia Power Company
John Lawrence
Director of Economic & Business Development, Memphis Light, Gas and Water (MLGW)
Katie Johnson
Vice President of Customer Experience & Marketing, InvoiceCloud
Andrew Farrell
Director of E-Mobility, Orange and Rockland Utilities, Inc.
Tomaso Giannelli
Key Account Manager, Georgia Power
Elizabeth Adams
Senior Vice President, Chief Customer Officer, Entergy
Danny Smith
Key Accounts Supervisor, Hydro Ottawa
Brandy Davis
Supervisor, Business Energy Solutions, Pacific Gas and Electric Company (PG&E)
Shana Williams
Customer Service Division Manager, Tacoma Public Utilities
Michael Williams
Utility Advisory Services and Business Development, DataCapable
Margaret Wade
Manager, Customer Experience, ComEd
Brandy Bolden
Brandy Bolden, CCO, Sacramento Municipal Utility District (SMUD)
Sandy Buzzard
Chief Customer Communication Officer, DataCapable
Karlon Butler
Manager, E-Commerce, Entergy
Todd Jordan
SVP, Strategy, Bellomy
Greg Fratangelo
Customer Insights Manager, Duquesne Light Company
Tim Lytle
Director, Business Development, Single Stop
Justin Bailey
VP, Strategy, Bellomy
Katie Alexander
Senior Research Manager, Bellomy
Nicole Haskins
Vice President of Sales and Marketing, Paymentus
Paul DiBenedetto
Electric Vehicle Program Manager, PSEG Long Island
Preeth Kumar
Head of Revenue Marketing, Bidgely
Tray Leslie
Electric Transportation Manager, Georgia Power
Darren Kelsey
Senior National Customer Manager, PPL
I.S. Dunklin
CEO, Chartwell, Inc.
Tracie Boutte
Executive Advisor, Chartwell Inc.
Jennie King
Principal Consultant, Chartwell Inc.
Dennis Goodman
Senior Consultant, Chartwell Inc.
Pat Ricks
Senior Consultant, Chartwell Inc.
Carisa Woolstenhulme
Senior Consultant
Renee Wagner
Senior Consultant, Chartwell, Inc.
Steve Waters
Director of Councils, Chartwell, Inc.