2020 Outage Restoration Benchmarks

According to Chartwell research, field crew mobile technology will have the greatest impact on restoration efficiency and reliability over the next five years. Mobile technology can integrate communication seamlessly into restoration practices, and field crew apps are growing in use.

This report presents findings on outage management systems, field crew technology and training, and other topics from Chartwell’s 2020 Outage Restoration Industry Benchmark Survey.


  • To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
  • If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.
2020 benchmarks outage outage restoration