Predicting Power: How Machine Learning is Transforming Estimated Times of Restoration
In this session, utility industry experts will explore how artificial intelligence and machine learning are reshaping the way companies predict and communicate estimated times of restoration (ETRs). Panelists will discuss how these technologies are being used to enhance ETR accuracy, improve internal efficiency, and deliver clearer, more timely information to customers. Learn how utilities are leveraging data-driven tools to solve persistent customer experience challenges and build greater trust during power outages.
Moderator: John Bord, Senior Consultant, Chartwell, Inc.
Panelists: To Be Announced
