Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
EMACS Preview: Announcing Chartwell’s 2025 Best Practice Award Winners
(Complimentary Webinar) Join Chartwell as we announce the winners of this year’s Best Practices Awards and preview this fall’s EMACS – The Customer Experience Conference in Dallas, Texas.
Inside Award-Winning Utility EV Programs: A Roundtable with Industry Leaders
(Complimentary) Join Karl Popham and Russ Henderson (Chartwell Inc.) for an exclusive discussion with Cameron Freberg (Austin Energy) and Daniel FitzPatrick (Orange & Rockland Utilities), recipient...
Powering Hope: How Entergy’s Charitable Foundation Supports Vulnerable Customers
(Complimentary) Discover how Entergy’s Charitable Foundation, fueled by shareholder philanthropy, supports vulnerable customers through critical initiatives. Since 2008, The Power to Care program h...
Transforming the Utility Experience: Customer Journeys & AI-Driven Futures
(Complimentary Webinar) Join us for a dynamic conversation exploring the evolving customer journey in the utility industry and the transformative role of AI and predictive analytics. Learn how util...
Boosting Billing Accuracy with Automation and Analytics
(Complimentary) Learn how Entergy is transforming billing operations through automation, analytics, and strategic training. This webinar explores real-world technology enhancements including BOTs f...
Effective community engagement is essential for building trust and fostering long-term partnerships. This session explores how utilities are proactively engaging with their communities through outreach, education, and collaboration. Learn best practices for strengthening relationships, addressing community concerns, and demonstrating the value of utility initiatives to create lasting positive impact.
