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How To Recognize Early-Stage Financial Stress in Utility Customers – And What To Do About It
The discussion will address:
How utilities can make better use of existing data to improve outcomes without major system or process changes.
How advanced technology, predictive AI, and behavioral...
Light Up Navajo: How the Navajo Tribal Utility Authority Partners with Utilities to Power the Navajo Nation
On this webinar, we’ll hear from NTUA about the program and its impact on residents, as well as learning from a handful of utilities that participate in the program about its impact on workers who ...
(Complimentary Webinar) Join Convey for a focused look at how Rich Communication Services (RCS) is transforming customer messaging. Moving beyond traditional SMS, RCS Business Messaging delivers br...
Chartwell’s Mid-Year Utility Insights: Trends Shaping the Industry
Please join us for Chartwell’s round-up of recently published research and insights. This quarter we will feature FRESH research from Chartwell's Industry Billing Survey, along with a look at recen...
ComEd Rapidly Drives EV Growth Through Beneficial Electrification Plan
In the first quarter of 2024, ComEd introduced new customer EV Programs as part of its first Beneficial Electrification Plan. These programs have incentivized more than 6,000 new public and private EV charging ports as well as the purchase or lease of nearly 2,000 new or pre-owned electric fleet vehicles to date. According to ComEd, 80% of the funds supplied by the utility have been allocated to support low-income and equity-eligible customers. ComEd’s efforts are rooted in a deliberate strategy to prioritize access, affordability, and trust, along with the facilitation of stakeholder collaborations ranging from the State of Illinois to multiple private and public sector partners. In tandem with the rollout of the Beneficial Electrification Plan, electric vehicle registrations in Illinois grew rapidly in Q1 2025 compared to Q1 2024, exceeding that of the US as a whole by a factor of 3-4.
Cristina Botero is the Senior Manager for the Beneficial Electrification team at ComEd. She serves as ComEd’s subject matter expert on Electric Vehicles (EV) and her team is in charge of shaping ComEd’s customer EV strategy and offerings. She has been with ComEd for five years and has over 15 years of experience in the energy field, previously holding multiple Engineering roles with Tesla, BP, Argonne National Lab, MIT, and GE focusing on diverse energy technologies.
Cristina grew up in Colombia and has a PhD in Mechanical Engineering from the Massachusetts Institute of Technology (MIT), an MBA from the University of Chicago’s Booth School of Business, and a Dipl. -Ing in Chemical Engineering from the University of Erlangen-Nuremberg (Germany).
