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          • 53% of Utilities Cited High Arrearages and Collections as Their Greatest Challenge in the Area of Billing; High Bill Alerts Can Help
          • Embracing Digital Channels in the Utility Sector
          • Customer Experience Journey Mapping Workshops for Residential and Business Customers: High Bill Customer Journey
          • 53% of Utilities Cited High Arrearages and Collections as Their Greatest Challenge in the Area of Billing; High Bill Alerts Can Help
          • Embracing Digital Channels in the Utility Sector
          • Customer Experience Journey Mapping Workshops for Residential and Business Customers: High Bill Customer Journey
          • 53% of Utilities Cited High Arrearages and Collections as Their Greatest Challenge in the Area of Billing; High Bill Alerts Can Help
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        • 18 Jun 2025 | 2:00 pm ET

          Explore Insights From the 2025 IVR Benchmark Report

          (Complimentary Webinar) Join us for an inside look at the recently released 2025 IVR Doctors/Chartwell Energy Utility IVR Benchmark Report, evaluating 100 IVR systems from U.S. and Canadian utilities.
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          09 Jul 2025 | 2:00 pm ET

          EMACS Preview: Announcing Chartwell’s 2025 Best Practice Award Winners

          (Complimentary Webinar) Join Chartwell as we announce the winners of this year’s Best Practices Awards and preview this fall’s EMACS – The Customer Experience Conference in Dallas, Texas.
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          16 Jul 2025 | 2:00 pm ET

          Inside Award-Winning Utility EV Programs: A Roundtable with Industry Leaders

          (Complimentary) Join Karl Popham and Russ Henderson (Chartwell Inc.) for an exclusive discussion with Cameron Freberg (Austin Energy) and Daniel FitzPatrick (Orange & Rockland Utilities), recipient...
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          24 Jul 2025 | 2:00 pm ET

          Transforming the Utility Experience: Customer Journeys & AI-Driven Futures

          (Complimentary Webinar) Join us for a dynamic conversation exploring the evolving customer journey in the utility industry and the transformative role of AI and predictive analytics. Learn how util...
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          Chartwell, Inc.

          3715 Northside Parkway, Suite 3-615

          Atlanta, GA 30327

          404-237-9099
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Maximizing Program Adoption with Exelon’s Program and Solution Finder

VIEW WEBINAR

Date: Wednesday, February 12th

Time: 2 – 3 PM ET

**Insight Center members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**

Discover how Exelon Utilities is transforming the digital customer experience with their innovative Program Finder tool. Tailored for commercial and industrial customers, this tool simplifies the search for commercial programs within the utility, boosting operational efficiency and enabling account managers to offer comprehensive solutions. By joining this webinar, you'll learn about the successful launch of the Program Finder across all Exelon OpCos, a testament to its effectiveness. Don't miss this opportunity to see how the Program Finder and Solution Finder can revolutionize your customer interactions.

Best Practice Award Winner business customer digital experience Exelon Program Finder tool

Moderator & Presenters

Jennie King
Principal Consultant, Chartwell Inc.
Arul Thakkar
Principal Product Manager, Exelon
Lee Walker
Design Manager, Exelon
Carson Abrahamson
Product Manager, Deloitte

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CONTACT CHARTWELL

Chartwell, Inc.

3715 Northside Parkway, Suite 3-615

Atlanta, GA 30327

404-237-9099
memberservices@chartwellinc.com
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LEADERSHIP COUNCILS
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