Low-Income Panel Discussion Featuring Austin Energy, SMUD and Entergy

Date: Wednesday, August 31st Time: 2 – 3 PM ET **Please note: this webinar is complimentary.** Due to COVID-related financial problems and inflation, among other factors, the need for utilities to have a greater focus on their vulnerable or at-risk customers has intensified. While the low-income population continues to increase, federal funding is decreasing, and utilities have found that low-income programs are more important than ever. This webinar features a panel discussion with utilities who are currently trailblazing low-income initiatives: Austin Energy, SMUD, and Entergy who recently announced $10 million for bill payment assistance. Attend this webinar to learn how utilities’ low-income programs are helping customers deal with mounting utility debt and how you can develop and implement similar programs within your utility. Moderator:
  • Pat Ricks, Senior Advisor, Chartwell, Inc.
  • Ronnie Mendoza, Project Manager, Austin Energy
  • Jeff Fehler, Supervisor, Segment Delivery, SMUD
  • Liz Brister, Corporate Social Responsibility Manager, Entergy
Austin Energy Entergy low income SMUD vulnerable customers