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          • How Utilities Can Improve the Digital Customer Experience
          • Developing a Robust VoC Framework: A Functional Blueprint for Utilities
          • Why Measure Customer Trust Score?
          • How Utilities Can Improve the Digital Customer Experience
          • Developing a Robust VoC Framework: A Functional Blueprint for Utilities
          • Why Measure Customer Trust Score?
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        • 21 May 2025 | 2:00 pm ET

          Chartwell’s Spring Utility Insights: Trends Shaping the Industry

          Join us for an exclusive look at Chartwell’s newest research and industry insights. This quarter, we’re unveiling fresh data from our Residential Consumer Survey, Business Customer Care Industry Su...
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          11 Jun 2025 | 2:00 pm ET

          From Legacy to Leading-Edge: ConEd’s CORE CIS Implementation

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          12 Jun 2025 | 2:00 pm ET

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          18 Jun 2025 | 2:00 pm ET

          Explore Insights From the 2025 IVR Benchmark Report

          (Complimentary Webinar) Join us for an inside look at the recently released 2025 IVR Doctors/Chartwell Energy Utility IVR Benchmark Report, evaluating 100 IVR systems from U.S. and Canadian utilities.
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          24 Jul 2025 | 2:00 pm ET

          Transforming the Utility Experience: Customer Journeys & AI-Driven Futures

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Communicating Ways to Save Money can Increase Customer Satisfaction

View Resource

Consumers who are aware their utility offers ways to save money are more satisfied than consumers who are not aware. However, less than half of consumers know their utility offers ways to save money. This infographic outlines how utilities can communicate with their customers to share opportunities for saving money and energy.


CONTINUE READING

  • To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
  • If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.

cost savings CSAT customer communications

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Chartwell, Inc.

3715 Northside Parkway, Suite 3-615

Atlanta, GA 30327

404-237-9099
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