Announcing Chartwell’s Outage Best Practices Awards & PowerUp Conference Preview

Date: Wednesday, April 30th

Time: 2 – 3 PM ET

**Non-Insight Center Members can enjoy complimentary registration to this webinar.**


Chartwell is kicking off its 2025 awards season with a celebration of innovation and excellence. In this webinar, we will announce winners of our 2025 Best Practices Awards in Outage Communication, Operations, and Emergency Management. You’ll also hear from two 2024 award-winning utilities — one recognized for using machine learning to boost ETR accuracy, the other for leading a standout emergency response to a devastating winter storm. They’ll share updates on their projects and weigh in on this year’s winners. Chartwell will also provide a sneak peek at what’s in store for PowerUp: Chartwell’s Outage Conference happening Oct. 6–8 in Dallas, Texas.

best practices customer communications emergency management outage communications outage operations outage restoration

Moderator & Presenters

Russ Henderson
Director of Research, Chartwell, Inc.
Keith Pierce
Senior Industry Analyst, Chartwell, Inc.
Ryan Keilen
Senior Manager of Customer Data Analytics, Consumers Energy