From Legacy to Leading-Edge: ConEd’s CORE CIS Implementation
Date: Wednesday, June 11th, 2025
Time: 2 – 3 PM ET
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Join this Webinar to learn how Con Edison replaced three legacy Customer Information Systems (CIS) with Oracle’s Customer Care & Billing solution. Serving more than 10 million people across New York and New Jersey, implementing a centralized system revolutionized meter-to-cash processes for electric, gas, and steam services unified operations for Consolidated Edison Company of New York and Orange & Rockland Utilities. This Webinar will detail the compelling reasons behind Con Edison’s transformative CIS replacement, the project's overview and timeline, testing protocols, defect resolutions, critical success factors, and a post-implementation update.
