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How To Recognize Early-Stage Financial Stress in Utility Customers – And What To Do About It
The discussion will address:
How utilities can make better use of existing data to improve outcomes without major system or process changes.
How advanced technology, predictive AI, and behavioral...
Light Up Navajo: How the Navajo Tribal Utility Authority Partners with Utilities to Power the Navajo Nation
On this webinar, we’ll hear from NTUA about the program and its impact on residents, as well as learning from a handful of utilities that participate in the program about its impact on workers who ...
Smarter, Faster, Clearer: Consumers Energy’s Evolving Use of AI for ETRs
In this session, Consumers Energy will share the next chapter in its AutoETR journey — beyond award-winning implementation and into continuous improvement. Learn how the utility is refining its machine learning model and building tools that offer greater precision and control over ETR communications. With an internal ETR team now in place, Consumers has expanded its ability to adjust outputs for major storms, localized events, and evolving field conditions. Hear how these innovations are improving accuracy, transparency, and customer trust while saving crews time in the field.
Speaker:
Vincent Marinas, Data Scientist, Consumers Energy
Vincent is a Data Scientist on the Customer Data Analytics team at Consumers Energy. He graduated from Michigan State University in 2022 with a Master’s degree in Business Data Science & Analytics.
