Leadership and Staffing in Emergency Management
Utilities face a wide range of threats, and a well-prepared emergency management (EM) team can create and execute strategies to minimize disruption and protect public safety when emergencies arise. Chartwell’s 2024 Emergency Management Industry Benchmark Survey underscores this need with 88% of responding utilities reported having a dedicated emergency management team.
Each service territory has unique needs, but there are fundamental principles that apply for utilities in any context. This report profiles four utilities to highlight trends and best practices for leadership and staffing in emergency management.
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