ComEd Leverages Emergency Preparedness to Protect Customers Through “Ring of Fire” Storm
When a record-breaking “Ring of Fire” storm brought 43 tornadoes, flooding, and widespread outages to Illinois, ComEd’s extensive emergency preparedness plan was put to the ultimate test. The utility activated multiple Emergency Response Organization teams, partnered with state and local agencies to secure a seven-mile stretch of Interstate 55, and deployed more than 2,000 additional line workers from across North America to accelerate restoration. Executives supported community outreach while the Emergency Operations Center maintained continuity despite a simultaneous global tech outage. In this case study, learn how ComEd’s meticulous planning, coordinated response, and commitment to continuous improvement protected both customers and employees while restoring power safely and efficiently during one of the most challenging storms in company history.
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