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The AI Advantage: Elevating Utility Customer Experience
(Complimentary Webinar) This session showcases how Itineris works closely with Microsoft, leveraging their developments and innovations in Copilot, to enhance their utility-focused CIS/CRM solutions.
Dashboard Integration to Support Outage and Restoration Management
Join us as Alabama Power showcases how linking its IDMS Dashboard with its ADMS Viewer created a more unified approach to outage and restoration management.
Navigating the New TCPA Rules: What Utilities Need to Know Before the April 2026 Deadline
(Complimentary Webinar) Join Paul Watkins of Convey and William Raney of Copilevitz, Lam, & Raney for a practical look at what the new TCPA rules require and how to stay compliant.
Leveraging Analytics to Deliver Clear, Consistent, and Visual Outage Information
Utilities are collecting more data than ever to better serve customers. During this session, learn how industry leaders are transforming outage data into actionable analytics to better manage crews, track ETRs (Estimated Times of Restoration) and integrate directly with customer-facing systems more efficiently. Utility professionals from the field to the C-suite can benefit from HEXstream’s new Utility360 tool that delivers crucial real-time analytics across a variety of business-critical workflows.
Speakers:
–Jamal Syed, President & CEO, HEXstream
–Karthik Mada, Senior VP Delivery and Chief Architect, HEXstream