KEYNOTE – Enhancing Readiness, Strengthening Response: CenterPoint Energy’s Emergency Preparedness Transformation
Over the past year, CenterPoint Energy has significantly enhanced its emergency preparedness and response capabilities. In this keynote session, Don Daigler, Senior Vice President of Emergency Preparedness and Response, will share how the company has expanded its emergency management team, implemented the Incident Command System, and improved communication and situational awareness since he joined the team in late 2024. He will also examine the four critical failure points in an emergency event – recognizing that the event is taking place, scaling up appropriately, and effective coordination and communication – and how CenterPoint has addressed these challenges to improve resilience and response effectiveness.
Speaker: Don Daigler, SVP Emergency Preparedness and Response, CenterPoint Energy
Don Daigler joined the company in October 2024 as SVP of Emergency Preparedness and Response, a role created under the Greater Houston Resiliency Initiative. He leads efforts to prepare for, respond to, and recover from emergencies, coordinating with public safety partners. An Air Force veteran with over 40 years of experience in emergency management and national security, Don previously led Resilience Advisory Services and held senior roles at Southern California Edison, FEMA, DOE, DHS, and EPA. His work transforms how CNP supports customers before, during, and after emergencies when service reliability matters most.
