Strengthening Emergency Response Through Community Collaboration

In today’s evolving emergency landscape, utilities are realizing that effective response doesn’t happen in isolation—it’s built on strong community partnerships.

The CURI Resilience Research Center recently hosted a complimentary webinar spotlighting how Hydro One is enhancing emergency preparedness through collaboration with municipalities and emergency services.

👉 Learn more about the Emergency Management Council

In this on-demand session, Shannon Murphy, Manager of Emergency Management & Business Continuity at Hydro One, shares how regional workshops and open dialogue helped identify communication gaps and turn them into opportunities for coordination. By focusing on relationship-building and mutual support, Hydro One strengthened community resilience and improved reliability during outages.

Key takeaways include:

• How to build trust and alignment with local emergency partners
• Strategies for faster, safer power restoration through shared planning
• Real-world examples of proactive engagement that improved outcomes

This webinar is ideal for utility professionals looking to elevate their emergency management strategy through meaningful collaboration.

Don’t miss out, this session is free to access after website login and packed with actionable insights.

Learn more about the Emergency Management Council by contacting Tim Herrick.

 

You may also like these blog posts:

• Resilience in the Heat of Crisis: LADWP’s Lessons from the Pacific Palisades Fire
• Your Emergency Plan Isn’t Ready Until It’s Tested
• LUMA Energy Wins Gold for Emergency Management Excellence: A Transformative Journey Toward Resilience

 

Utility Resilience Research – CURI:

• The Life of the Storm Playbook: Alabama Power’s Blueprint for Crisis Communication
• Strengthening Emergency Response Through Community Collaboration
• Resilience by Design: Georgia Power’s Strategy for Enterprise-Wide Storm Preparedness