PSEG Long Island Accelerates Energy Usage Insights Through AI

PSEG Long Island has advanced energy transparency by integrating artificial intelligence (AI) into its daily operations. By applying machine learning to AMI data, the utility can detect appliance-level “fingerprints,” including electric vehicles and HVAC systems, without the need for in-home hardware. This technical foundation enabled 900,000 customers to transition to time-of-day rates with greater bill clarity and personalized, actionable energy-saving recommendations. PSEG Long Island won Chartwell’s 2026 Gold Digital Experience Award.

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