Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
From Arrears to Action: Modern Credit & Collections Strategies for Utilities
As arrearages reach historic levels, utilities must rethink traditional credit and collections approaches. This session explores data-driven segmentation, proactive customer engagement, payment pla...
How DTE Reduced Weather-Driven Call Volume with BillWise AI
(Complimentary Webinar) Join DTE and Convey partnered with Chartwell as they share how BillWise AI helped proactively address weather-driven bill fluctuations, deflect avoidable calls, and support ...
Chartwell’s Outage Best Practices Award Winners & PowerUp Conference Preview
(Complimentary Webinar) Join Chartwell and special guests as we reveal the winners of this year’s Best Practices Awards in Outage Communication, Outage Operations, Business Continuity and Emergency...
How TEP Uses Voice of the Customer Data to Improve Outage Communications
In this webinar, Sandy Holland, Principal Data Analyst, will share how TEP used targeted voice-of-the-customer surveys to identify the specific gaps in their outage communications and translate tha...
Orange and Rockland Uses Strategic and Inclusive Approach to Drive EV Adoption
Orange & Rockland’s E-Mobility team has launched a Power Ready Program to achieve tactical goals, including serving as a trusted energy advisor, accelerating electric vehicle (EV) charger infrastructure installations, and ensuring clean energy benefits for disadvantaged communities. The utility has also emphasized EV-focused municipal and multifamily housing engagement. Attend this session to learn how through its Charger Siting Tool for site selection and strategic partnerships, Orange5 & Rockland is striving to remove EV adoption barriers to EV adoption and strengthen EV equity access to clean energy benefits. This effort earned Chartwell’s Gold Best Practices Award in the category of Electric Vehicle Programs this year.
Speaker:
Andrew Farrell, Director of E-Mobility, Orange and Rockland Utilities, Inc.
Before joining Con Edison in 2012, Farrell worked at Columbia University’s Lamont-Doherty Earth Observatory where he performed deep sea climate modeling research. Then, he became a contractor for Columbia’s Astro Physics program on a grant from NASA’s Goddard Space Flight Center modeling the lunar surface. While at Con Edison Farrell worked in business finance, forecasting, and gas operations. He moved in 2019 to Orange & Rockland (O&R), holding positions on the clean energy policy and electrification teams. Farrell is currently the Director of E-Mobility at O&R where he takes the lead in supporting electric vehicle policy and program implementation to ensure that O&R is meeting New York’s and New Jersey’s ambitious clean transportation goals.
