Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review

Date: Wednesday, June 21st

Time: 2 – 3 PM ET

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Please join us for Chartwell’s quarterly round-up of recently published research and insights in the areas of outage, billing and payment, and customer experience, hosted by Chartwell’s Research Team and featuring commentary from our panels of experts.

Moderator: Keith Pierce, Senior Research Manager, Chartwell, Inc.


Steve Waters, Director of Councils, Chartwell, Inc.

Russ Henderson, Director of Research, Chartwell, Inc.

Jennie King, Principal Consultant, Chartwell, Inc.

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