Experience VoC Frameworks and Actionable Research
Date: Wednesday, May 7th
Time: 2 – 3 PM ET
**Insight Center members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**
Find out how to create an effective Voice of the Customer (VoC) framework to elevate your residential and commercial customer experience. This dynamic webinar will feature guests from two VoC industry leaders who will share key insights on their qualitative and quantitative research methodologies, and how to make research actionable to maximize customer experience with residential and commercial customers to drive data driven business results.
Facilitated by Chartwell Consultants Jennie King and John Bord, members will walk away with a clear understanding of key functions of a VoC framework and how to drive CX across the enterprise.
