ComEd – Emergency Operations Quick Start Guide Transforms ERO

This case study outlines how ComEd developed an Emergency Operations Quick Start Guide to improve its Emergency Response Organization (ERO) procedures. The guide was created in response to challenges faced during Winter Storm Elliott and provides clear, easy-to-access instructions for ERO personnel, ensuring a more coordinated and effective response to PJM emergency alerts. It has since been recognized as an industry best practice and adopted by other Exelon operating companies.


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emergency management emergency operations emergency response organization