Chartwell 2023 Bill Viewbook

Accurate bills with clearly displayed information are a crucial component in the relationship between customer and utility. To capture the current state of bill design, Chartwell gathered images of utility bills from across North America in the second quarter of 2023 and organized them into this report. 

This viewbook is provided as a reference for utilities considering a bill redesign. Each page showcases the layout of a single utility’s residential bill, as well as a few facts about the company. 


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Billing and Payment Billing enhancements