Advancing Emergency Management and Resilience at Duquesne Light Company
Between 2019 and 2024, the Pittsburgh region saw a surge in severe storms, leaving tens of thousands of Duquesne Light Company customers without power and underscoring the need for stronger resilience measures. In this case study, you’ll learn how DLC responded by analyzing NOAA data, confirming the link between storm frequency and climate shifts, and preparing for even greater challenges ahead. The April 2025 storm—the most impactful in the utility’s history—reinforced the importance of a coordinated Incident Management Team, whole-community planning, and cross-agency collaboration. Today, DLC is advancing its emergency management and business continuity programs to better protect people, restore service, and maintain customer trust in the face of extreme weather.
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