Executive Panel: “One Voice” Crisis Communications for All Hazards
When disaster strikes — whether hurricane, wildfire, winter storm or cyberattack — effective communication saves lives and preserves trust. This executive panel will explore crisis communication through an all-hazards lens, covering unified messaging across channels and agencies, social media as a real-time engagement tool, risk communication for vulnerable populations, and the keys to leadership under pressure. Attendees will gain actionable insights and best practices to strengthen their crisis response and protect their organization’s reputation when it matters most.
Moderator: Carlos Torres, Resilience Executive Advisor, Chartwell, Inc.
Carlos D. Torres, Resilience Executive Advisor at Chartwell Inc., has nearly 40 years of utility leadership experience. As VP of Emergency Preparedness & Business Resiliency at Consolidated Edison Inc., he led crisis responses, including 9/11, 2003 Northeast Blackout, and Superstorm Sandy. He was asked to lead Puerto Rico’s power restoration by their Governor after Hurricanes Irma and Maria and has worked with numerous consulting firms advising utilities, and regulators. He has served as board member and senior advisor to various organizations and currently serves on the boards of Disaster Tech Inc. and the All-Hazards Consortium, helping utilities enhance resilience and crisis response.
Panelists: To Be Announced
