Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
The AI Advantage: Elevating Utility Customer Experience
(Complimentary Webinar) This session showcases how Itineris works closely with Microsoft, leveraging their developments and innovations in Copilot, to enhance their utility-focused CIS/CRM solutions.
Dashboard Integration to Support Outage and Restoration Management
Join us as Alabama Power showcases how linking its IDMS Dashboard with its ADMS Viewer created a more unified approach to outage and restoration management.
Navigating the New TCPA Rules: What Utilities Need to Know Before the April 2026 Deadline
(Complimentary Webinar) Join Paul Watkins of Convey and William Raney of Copilevitz, Lam, & Raney for a practical look at what the new TCPA rules require and how to stay compliant.
Charging Ahead: Utilities Leading the Way in EV Infrastructure
Discover how utilities are charging ahead with customer experience to include slashing EV charging station deployment timelines by 70% and engaging customers to reveal EV pain points. In this session, attendees will learn the key strategies behind their success, including proactive customer communication, streamlined process handoffs, fewer design iterations, and enhanced technical support. See how this end-to-end approach is driving faster results and helping the utility meet its electrification goals.
Speaker:
Dan FitzPatrick, Section Manager, Electric Vehicle Operations, Orange & Rockland
Daniel FitzPatrick is a seasoned utility professional at Orange and Rockland Utilities, where he currently serves as Section Manager of Electric Vehicle Operations. He leads multi-million-dollar EV initiatives aligned with New York and New Jersey’s clean energy goals. With a strong background in damage prevention, regulatory compliance, and team leadership, Daniel is known for driving innovation, fostering cross-functional collaboration, and enhancing public safety. He holds an MBA from Iona University and actively contributes to several industry boards and committees.
Ethan Landy, Electric Vehicle Customer Specialist, Hawaiian Electric
Ethan is an engineering and project management professional with over a decade of experience driving projects that enhance how communities move, live, and thrive within their built environment. As the Electric Vehicle Customer Specialist at Hawaiian Electric, Ethan leads strategic initiatives to streamline EV charging service connections and improve EV drivers’ customer experience, accelerating clean transportation adoption across Hawai‘i.
Ethan’s diverse professional background spans energy efficiency and renewable energy project development, institutional construction project management, and operations management in agricultural technology.
Ethan earned a Master of Science in Civil and Environmental Engineering with a focus on Sustainable Design and Construction from Stanford University, and a Bachelor of Civil Engineering from McGill University. He is also a Certified Energy Manager and LEED Accredited Professional.
