Navigating Regulatory Expectations: Aligning Compliance, Communication, and Continuous Improvement
Guideline No. 9, based on input from the Emergency Management Leadership Council’s November 2025 meeting and member survey, explores how utilities can navigate growing regulatory expectations while maintaining operational focus. It offers strategies to align reporting processes, strengthen credibility, and embed compliance into a culture of readiness.
Key Takeaways
- Regulatory expectations are expanding: Oversight bodies now demand near-real-time reporting during events.
- Consistency equals credibility: Accurate, timely data builds trust with regulators and the public.
- Clear ownership reduces risk: Defined workflows and approval paths prevent conflicting information.
- Post-event transparency is critical: Auditable documentation and version control are essential for inquiries.
- Compliance drives resilience: When integrated into improvement cycles, regulatory discipline enhances long-term performance.
Navigating regulatory expectations is no longer optional, it’s a core element of emergency management. By integrating compliance into preparedness, response, and improvement activities, utilities can transform oversight from a burden into a catalyst for resilience and trust.
Emergency Management Leadership Council members can download Guideline No. 9 in its entirety and utilize it in building a stronger, more transparent emergency management program. They can also download the November meeting slides and recording in the Member Portal.
To learn more about the Emergency Management Leadership Council, please reach out to Tim Herrick.
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