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October 13-15, 2025 | Hyatt Regency Dallas | Texas

PowerUp: Chartwell's Outage Conference

Chartwell’s Outage Conference, PowerUp, is the largest and most informative event of its kind in the industry.

Our agenda always reflects the top-of-mind outage-related challenges facing the industry including outage communications, operations, training, emergency management, planning, and resiliency.

Mark your calendars and check back often for 2025 updates!

For this event, vendors may only attend as sponsors. If you’re interested in sponsoring PowerUp 2025, please click Sponsor Inquiry to contact us and learn more.

2024 Agenda Highlights

Until the 2025 content is revealed, read all about the fantastic keynotes, sessions, panel discussions, and more that were held at the 2024 PowerUp conference!

 

2024 Agenda Highlights 2024 Agenda At-A-Glance

2025 Venue

Our host for Chartwell’s 2025 PowerUp Conference is the Hyatt Regency Dallas.

2024 Speakers

Until the 2025 speakers are revealed, please view our 2024 speaker lineup below.

PowerUp Conference speakers always represent a combination of real-life experience, technical expertise, and forward-thinking strategies related to outage preparation, communication, and restoration.

PowerUp 2024 Speakers

2024 Sponsors

A huge thank you to all of our PowerUp 2024 sponsors and solution providers!

Would you like to sponsor PowerUp 2025? Sponsorships will go fast. Please apply or inquire by clicking below!

 

Apply for a Sponsorship 2024 Sponsors

Frequently Asked Questions

Check out our handy FAQs page for answers to your PowerUp questions! For any additional inquiries, please reach out to us via the Contact Us button below.

Frequently Asked Questions

2024 Best Practices Awards

Click below to meet the winners! The original awards of their kind for utilities, Chartwell’s Best Practices Awards recognize excellence and innovation among electric and gas utilities with respect to projects, programs, and service initiatives. 

The 2024 Chartwell Best Practices Awards in Outage Communications, Outage Operations, and Emergency Management were presented at PowerUp: Chartwell’s Outage Conference.

Check back for details on how to submit your entry in 2025! 

 

Meet the 2024 Winners Learn More

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“I was so impressed with the quality of information! The presentations were relevant, well-researched and thought provoking. I also got to connect with others in similar positions and learn from what they’ve been doing. I really enjoyed it and am already looking forward to next year.” – PowerUp Attendee

Chartwell Services

Our membership services can help your utility identify strategies to impact customer experience and operational efficiency: A research subscription to our Insight Center membership allows unlimited access to hundreds of research reports, case studies, benchmarks, webinars, and more. Our peer-to-peer Leadership Councils, focused on customer-facing areas such as billing, outage, CX, vulnerable customers, EVs, business customers, emergency management, and organizational resilience provide collaborative, utility-only peer networks. Our post-event transactional benchmarking study called Tranzact enables utilities to compare their customers’ outage experience perception with peer utilities. Chartwell Advisory Services and Executive Services provide leadership development with industry experts.

Learn more about our services