Chartwell events provide a forum for utility industry professionals to share innovative ideas, learn from industry leaders, and network with peers.
Chartwell’s webinars take a deep dive into key industry issues through best practice presentations and lively Q&A. Hear how other utilities are embracing innovative technology and implementing new programs to improve customer experience and increase operational efficiency.
Chartwell’s utility-only Leadership Councils each come together annually for an in-person meeting focused on in-depth strategy discussion, idea sharing, and problem-solving.
Our membership services can help your utility identify strategies to impact customer experience and operational efficiency: A research subscription to our Insight Center membership allows unlimited access to hundreds of research reports, case studies, benchmarks, webinars, and more. Our peer-to-peer Leadership Councils, focused on customer-facing areas such as billing, outage, CX, vulnerable customers, EVs, business customers, emergency management, and organizational resilience provide collaborative, utility-only peer networks. Our post-event transactional benchmarking study called Tranzact enables utilities to compare their customers’ outage experience perception with peer utilities. Chartwell Advisory Services and Executive Services provide leadership development with industry experts.