PSEG Long Island’s Business First Program Establishes New Era of Customer Centricity

PSEG Long Island launched its Business First program to cultivate a utility-wide commitment to local business vitality through simplified access to energy efficiency resources, economic development incentives, and account support. Business First Advocates now serve as employee ambassadors, championing business customer needs and strengthening awareness of available resources. PSEG Long Island’s holistic customer-centric approach has generated tangible economic benefits for businesses, enhanced grid efficiency, improved customer satisfaction, and strengthened PSEG Long Island’s role as a supportive business partner.

This program earned PSEG Long Island Gold recognition in Chartwell’s 2025 Best Practices Awards for Excellence in Serving Business Customers.

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