Managing Crisis at All Levels: Optimizing Roles Throughout the Utility

**Non-Insight Center and non-CURI Research Center Members can enjoy complimentary registration to this webinar.**

At a utility, everyone plays a role when it comes to mitigation, preparation, response and recovery from a crisis or emergency. Leadership is needed at all levels to ensure the support mechanism exists through effective communication and coordination as supported by the use of the Incident Command System (ICS). Join Chartwell’s Russ Henderson for a conversation with Resilience Executive Advisor and utility industry veteran, Carlos D. Torres, about how utilities can define and optimize roles to improve success.