Inside Duke Energy’s Preparedness Model: Integrating Emergency Management and Business Continuity

**Non-Insight Center and Non-CURI Members can enjoy complimentary registration to this webinar.**

Business continuity is no longer a back-office exercise — it is a core operational capability that determines whether utilities can function during prolonged disruptions. In this webinar, Charles Poliseno of Duke Energy will share how the company integrates emergency management and business continuity into a single enterprise preparedness program. He will walk through Duke’s governance model, risk assessment and business impact analysis cycle, plan scoring methodology, and the use of exercises and performance metrics to define “what good looks like.” The session will also explore how Duke verifies vendor readiness and keeps critical functions — payroll, customer service, and operations — running after the initial response phase. Attendees will gain a practical framework for building a measurable, enterprise-wide continuity program aligned with real-world operations.