Empowering Customers Through LADWP’s Customer Support Saturdays Initiative
Date: Wednesday, May 14th, 2025
Time: 2 – 3 PM ET
**Insight Center members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**
Join us to learn how LADWP's Customer Support Saturdays earned Honorable Mention in Chartwell’s Best Practices Awards for Excellence in Serving Vulnerable Customers. LADWP’s Saturday events boost awareness of their EZ-SAVE and Lifeline discount programs, helping to reduce arrears and ultimately preventing service disconnections. Additionally, LADWP promotes local, state, and federal assistance programs during these events. Discover strategies to enhance customer support, mitigate service interruptions and gain insights into effective community engagement. Don’t miss this opportunity to improve your utility’s support for vulnerable customers!
