New Account Site Feedback

About Us
- - - Recent Blog Posts
      
      EV Benchmark Survey in the Field for North American Utilities
      
      John Burnap Joins Chartwell as Senior Consultant
      
      Chartwell, Inc. and IVR Doctors Announce Strategic Partnership to Optimize Utility Call Center Operations and Customer Service
Membership Options
- - - Membership Options
    - Leadership Councils
  - - Join a Membership
      
      Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
      
      Learn More About Our Memberships
Events
- - - 04 Dec 2024 | 2:00 pm ET
      Driving Change: Sustainable Transportation Education with EVs for Schools
      
      Discover how EVs for Schools is revolutionizing sustainable transportation education for the next generation. This innovative program promotes the benefits of transportation electrification, priori...
      
      Learn more
      
      05 Dec 2024 | 2:00 pm ET
      Your Guide to Building an Impactful Digital Experience Roadmap
      
      (Complimentary Webinar)Building on insights from utility attendees at the 2024 EMACS Conference, join Mindgrub as they explore how to effectively align business, customer, and technology goals for ...
      
      Learn more
      
      11 Dec 2024 | 2:00 pm ET
      Empowering SMBs: Enhancing Engagement and Experience with CPS Energy
      
      Join us to learn how CPS Energy, the nation's largest municipally owned energy utility, is enhancing engagement and experience for SMB customers. CPS Energy is committed to improving visibility, cu...
      
      Learn more
Partner Gateway
CONTACT
- - - We'd love to hear from you
      
      Chartwell, Inc.
      
      3715 Northside Parkway, Suite 3-615
      
      Atlanta, GA 30327
      
      404-237-9099
  - - Utility Membership Options
      Contact
    - Events/Solution Providers
      Contact

search

2024 Billing Options Audit

View Resource

Budget billing is offered by nearly all utilities, while billing through mobile app have grown significantly in recent years. This infographic also shows breakdowns of prepay and due date choice by utility size and other useful benchmarking data, based on data from Chartwell's 2024 Billing Options Audit.

CONTINUE READING

To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.

Billing and Payment budget billing customer engagement Customer Insights prepay

Recent Blog Posts

Join a Membership

Driving Change: Sustainable Transportation Education with EVs for Schools

Your Guide to Building an Impactful Digital Experience Roadmap

Empowering SMBs: Enhancing Engagement and Experience with CPS Energy

We'd love to hear from you

Utility Membership Options

Events/Solution Providers

2024 Billing Options Audit

You may also like

Strengthening Customer Loyalty in a Dynamic Environment

Con Edison Broadens Language Access to Communicate With All Customers

Manitoba Hydro’s Award-Winning Chatbot Data Integration and Machine Learning Model

NiSource’s Award-Winning Meter to Cash Analytics

ABOUT CHARTWELL

LEADERSHIP COUNCILS

Events

MEMBERSHIP OPTIONS