Adapting to the Speed of Change and Innovation

Chartwell’s Business Customer Leadership Council helps you build a network of utility industry peers who actively share how to effectively meet the unique needs of business customers of all sizes from SMBs to large C&I accounts.

Chartwell’s Customer Experience Leadership Council enables utility industry professionals to understand the journey, dive deeply into the issues surrounding consumer experience management and create a consistent customer experience across all touchpoints.

Chartwell’s Electric Vehicle Leadership Council is focused on the utility, as a trusted advisor, and their customer to drive a positive experience and maximize the benefits of rapid transportation electrification.

Chartwell’s Outage Communications Leadership Council enables utility industry professionals to collaborate with industry leaders on the best ways of communicating with customers, employees, and other stakeholders during power outages.

The Chartwell Vulnerable Customer Leadership Council is entirely focused on vulnerable or at-risk customers and employs a working group format focused on identifying and solving common challenges from idea to implementation.

Chartwell’s Directors’ Strategic Council gives utility directors an instant, exclusive network of peers plus outside experts to help them make strategic decisions, drive innovation, and achieve desired outcomes.

Chartwell’s Emergency Management Leadership Council enables utility industry professionals to address an “all hazards” approach, emergency operations and planning, training and drills, situational awareness, escalation metrics, and other critical topics in a utility-only environment.

OREC brings utility executives together to tackle pressing industry challenges, exchange best practices, and develop effective strategies to navigate the rising threats of extreme weather and critical events. Members and leadership will create a living document of organizational resilience best practices.