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Membership FAQs

As a Chartwell member, your company has enterprise-wide access to a wealth of utility-specific resources to help improve customer satisfaction and enhance operational efficiencies.

Frequently Asked Questions:

  • How do I begin accessing my Chartwell benefits?

    Click here to create a login. Here are some step-by-step instructions on setting up your account.

  • How do I access Chartwell’s published research?

    Go to the Insight Center and/or the CURI Resilience Research Center to browse our publications or search for specific topics.

  • How do I register for a Chartwell webinar or conference?

    Go to the Chartwell Events page and register using your Chartwell login.

  • I have a question about a Chartwell Insight Center research publication. How can I talk to a member of your research team?

    Insight Center subscribers can utilize Chartwell’s Ask the Analyst tool to request information on our published research.

Contact us with additional questions

Chartwell Services

Our membership services can help enhance customer experience, strengthen resilience, and improve operational efficiency. Gain unlimited access to utility research, join peer networks, obtain post-event outage benchmarks, and develop leadership through a variety of membership options.

Learn more about our services