MLGW’s Fleet Safety Transformation Drives Better Communication, Restoration and Reliability

Date: Thursday, August 14th, 2025
Time: 2 – 3 PM ET

**Non-Insight Center and non-CURI Research Center Members can enjoy complimentary registration to this webinar.**

When storms hit or outages strike, the ability to get crews where they’re needed — safely and quickly — heavily impacts restoration speed and customer trust. Memphis Light, Gas and Water (MLGW) has transformed its fleet operations to improve safety, accelerate storm response, and strengthen system resilience for its more than 400,000 customers. By integrating telematics, AI dash cams, and ESRI mapping, MLGW achieved a 99% drop in high-speed events and a 20% reduction in preventable crashes, helping crews arrive safely, communicate better, and restore power faster. Join this webinar to see how real-time coaching, video-based training, and smart data analytics are building a culture of accountability and readiness that benefits customers, enhances reliability, and keeps workers safe during critical events.

 

Corporate Safety Fleet Safety

Moderator & Speakers

Russ Henderson
Director of Research, Chartwell, Inc.
Tim Bishop
Manager of Corporate Safety, Memphis Light, Gas and Water (MLGW)
Andrew McColgan
Supervisor of CIS Systems Integration, Memphis Light, Gas and Water (MLGW)