TCPA Compliance Strategies: Managing Robocalls, Texts, and Consent Requirements

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The prospect of class-action litigation under the Telephone Consumer Protection Act (TCPA) highlights utilities’ need to stay informed on the latest regulatory and enforcement developments. This training, provided by the Hogan Lovells Communications, Internet, and Media practice, will offer guidance on the compliance requirements governing telemarketing, text messages, pre-recording messages, and automated dialing systems. The session will cover key topics, including the expanded AI-generated robocalls and robotext rules, express written consent, and revocation requirements. In addition, presenters will explore the impact of emerging technologies and AI-driven marketing tools, particularly in light of increased scrutiny from the Federal Communications Commission (FCC) and other regulators.