New Account Site Feedback

<img src="https://chartwellinc.com/wp-content/uploads/2020/04/Chartwell-Logo-no-tag-002-e1587720128234.png" alt="Chartwellinc">

About Us
- - - Recent Blog Posts
      
      EV Benchmark Survey in the Field for North American Utilities
      
      John Burnap Joins Chartwell as Senior Consultant
      
      Chartwell, Inc. and IVR Doctors Announce Strategic Partnership to Optimize Utility Call Center Operations and Customer Service
Membership Options
- - - Membership Options
    - Leadership Councils
  - - Join a Membership
      
      Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
      
      Learn More About Our Memberships
Events
- - - 08 Jan 2025 | 2:00 pm ET
      Transforming CX: Proactive Communication in Build and Renovation Projects
      
      In 2022, NB Power identified a critical need to enhance communication with customers during their build and renovation projects. By June 2023, proactive notifications were launched, resulting in si...
      
      Learn more
      
      15 Jan 2025 | 2:00 pm ET
      HORIZON ’25: One Hour to Shape Your Year
      
      Amid your busy schedule, imagine gaining enough insights in just an hour to shape your entire year. Chartwell’s Horizon ’25 webinar offers an informal, impactful look at the issues defining the uti...
      
      Learn more
Partner Gateway
CONTACT
- - - We'd love to hear from you
      
      Chartwell, Inc.
      
      3715 Northside Parkway, Suite 3-615
      
      Atlanta, GA 30327
      
      404-237-9099
  - - Utility Membership Options
      Contact
    - Events/Solution Providers
      Contact

<img src="https://chartwellinc.com/wp-content/themes/chartwellinc/images//search.svg" alt="" class="icon">

eBill Enrollment Continues to Rise

View Resource

eBill adoption has risen steadily in recent years, but there remains room for growth. This infographic includes data from Chartwell's most recent Billing Industry Benchmark Survey.

CONTINUE READING

To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.

billing Billing and Payment customer experience ebill adoption ebill enrollment payment

You may also like

15 Jan 2025 | 2:00 pm ET

HORIZON ’25: One Hour to Shape Your Year

Amid your busy schedule, imagine gaining enough insights in just…

06 Dec 2024 | 12:00 am ET

Customer Centricity Begins With Employee Engagement

Utilities across North America are consistently striving to enhance their…

22 Nov 2024 | 12:00 am ET

Strengthening Customer Loyalty in a Dynamic Environment

This infographic shows insights from Chartwell’s 2024 Residential Consumer Survey…

13 Nov 2024 | 12:00 am ET

Con Edison Broadens Language Access to Communicate With All Customers

Over the past three years, Con Edison has diligently crafted…