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Transforming CX: Proactive Communication in Build and Renovation Projects
In 2022, NB Power identified a critical need to enhance communication with customers during their build and renovation projects. By June 2023, proactive notifications were launched, resulting in si...HORIZON ’25: One Hour to Shape Your Year
Amid your busy schedule, imagine gaining enough insights in just an hour to shape your entire year. Chartwell’s Horizon ’25 webinar offers an informal, impactful look at the issues defining the uti...
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