Chartwell can help you accomplish your goals. Our wide range of services ensures our members have access to objective insights and strategies to make smart and timely business decisions.
Emerging Trends and The Utility of the Future – A Discussion with CPS Energy
What are the top emerging trends facing the utility industry and how has CPS Energy positioned itself today and into the future? What are the key facets of the CPS 2027 Vision strategic plan?
Managing Crisis at All Levels: Optimizing Roles Throughout the Utility
(Complimentary Webinar) At a utility, everyone plays a role when it comes to mitigation, preparation, response and recovery from a crisis or emergency. Leadership is needed at all levels to ensure ...
Announcing Chartwell’s Outage Best Practices Awards & PowerUp Conference Preview
(Complimentary Webinar) Join Chartwell and special guests as we reveal the winners of this year’s Best Practices Awards in Outage Communication, Outage Operations, and Emergency Management.
Find out how to create an effective Voice of the Customer (VoC) framework to elevate your residential and commercial customer experience. This dynamic webinar will feature guests from two VoC indus...
Chartwell’s Spring Utility Insights: Trends Shaping the Industry
Join us for an exclusive look at Chartwell’s newest research and industry insights. This quarter, we’re unveiling fresh data from our Residential Consumer Survey, Business Customer Care Industry Su...
Executive Panel: Navigating the Evolving Landscape of Utility Customer Expectations
As customer expectations continue to shift, utilities must adapt to meet new demands for reliability, affordability, transparency, sustainability, and digital engagement. This executive panel will explore the strategies, innovations, and industry insights shaping the future of utility customer experience. Panel participants will discuss how utilities can enhance service delivery, leverage technology, and align with evolving societal expectations to build stronger customer relationships. Attendees will gain valuable perspectives on the challenges and opportunities ahead in an increasingly customer-centric energy landscape.
