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Award-Winning Storm Communications Enhancements in Nova Scotia
Nova Scotia has seen a 54% increase in hours of wind gusts over 80 km/h, raising the risk of fallen trees and branches causing power outages. Customer surveys revealed decreasing satisfaction durin...Charging Up Utilities CX with Knowledge-Backed GenAI
(Complimentary Webinar) Join our webinar to learn how Knowledge-backed GenAI can charge up utilities CX. Learn how a major utility improved search success for consumers and contact center agents by...
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