Diverse Connections: Customer Engagement for Meeting Eclectic Needs

Date: Wednesday, August 21st Time: 2 – 3 PM ET **Non-Insight Center Members can enjoy complimentary registration to this webinar.**
Today, it is more important than ever to develop strategies to engage with diverse customer segments. This webinar will bring together award winners and presenters from this year's EMACS Conference to discuss their utilities' industry-leading efforts to serve a variety of customer types, including businesses, vulnerable populations, and EV owners. Learn how to develop effective strategies and build value, trust and loyalty through careful engagement and tailored programs and services.
business customers customer engagement electric vehicle EMACS Awards EMACS Conference vulnerable customers

Moderator & Presenters

Russ Henderson
Director of Research, Chartwell, Inc.
Alicia Romer
Sr. Manager, Small Business Engagement , Pacific Gas & Electric Company
Tomaso Gianelli
Key Account Manager, Georgia Power Company
Amy Atchley
EV Equity Development Manager, Austin Energy
Pat Ricks
Senior Consultant, Chartwell Inc.