Ready to accelerate excellence? Your participation in Chartwell surveys offers many advantages:
Contribute to Progress
Your voice and insights make a difference. The data collected through Chartwell research surveys guides advancements in products, services, and overall utility industry practices.
Gain Valuable Knowledge
Accessing survey data often provides access to the latest industry trends and knowledge. You gain a deeper understanding of current issues and how they might be addressed.
Drive Innovation
Help shape the future of the utility industry. Insights from survey data can spark creative solutions and lead to the development of groundbreaking products and services.
Electric Vehicle Benchmark Survey
This survey covers various topics for transportation electrification operations, including EV adoption, program governance, rates, charging infrastructure, internal organization, and more.
Get a sneak peek at some of the survey questions here.
Business Customer Care Benchmark Survey
This survey covers various topics for serving business customers, including segmentation, programs and services, communications, and staffing.
Read some survey sample questions here.
Chartwell Services
Chartwell membership provides electric, gas, and water utilities across North America with access to unlimited industry research, benchmarking, peer networks and leadership programs focused on customer experience, digital transformation, operational excellence, resilience, utility innovation and more. Through membership councils, conferences and research publications and resources, utility professionals gain actionable insights and best practices to improve performance, engage customers, and address evolving industry challenges.
