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Utilities Offer Expanded Range of Payment Options

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Utilities are expanding and revising payment channels to better serve customers and make it more convenient for them to pay their bills. This infographic, which includes data from Chartwell's 2023 Payment Channels Audit, shows that while a handful of channels are almost universally available, the availability of others depends on the size of the utility.

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Billing and Payment electronic payments emerging payment methods mobile payments payment channels payment preferences

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